FAQ

Frequently Asked Questions

Do I need to rent a car in Hawaii to enjoy tours and activities?

Not always. Many tours include hotel pickup, especially in Oahu and Maui. However, if you want the freedom to explore at your own pace or visit less-touristy areas, renting a car can be worthwhile.

Yes. Luaus, snorkeling trips, boat cruises, and cultural tours are designed for all ages. Some tours have age or height restrictions, so it’s best to check before booking.

Most guided tours range from $100–$250 per person, depending on the activity. Private charters, helicopter rides, or luxury experiences can cost more.

Some experiences, like luaus or dinner cruises, include meals. For adventure tours (snorkeling, hiking, ziplining), snacks or drinks may be provided, but full meals aren’t always included.

Yes, tipping is customary in Hawaii. A standard tip is 15–20% of the tour cost for guides who provide excellent service.

Light clothing, swimwear if needed, reef-safe sunscreen, and comfortable shoes. For evening luaus or dinner cruises, casual resort wear works best.

Some tours allow last-minute bookings if space is available, but popular activities like helicopter tours or luaus often sell out weeks in advance.

Yes, most tours continue in light rain. Only in cases of severe weather or unsafe conditions will tours be rescheduled or refunded.

Many cultural and sightseeing tours can accommodate wheelchairs with advance notice. Adventure tours (hikes, ziplines, boats) usually have accessibility limitations.

Yes, you can. Most snorkeling tours provide sanitized equipment, but bringing your own mask or fins is welcome.

What’s the minimum age for adventure tours like ziplining or ATV rides?

It varies by provider. Generally, participants must be at least 6–8 years old for ziplines and 16 years old (with a valid driver’s license) for ATVs.

Some tours do, especially luaus and cruises. However, spots are limited and should be booked well in advance.

Yes, most tours are led by local guides who share cultural knowledge, Hawaiian history, and insider tips.

Yes. Private charters, family-only tours, and custom itineraries can be arranged for guests who prefer a more personalized experience.

Not typically. Some tours, like dinner cruises or luaus, serve alcohol. Others prohibit outside beverages for safety reasons.

Most providers require 48–72 hours’ notice for a full refund. Cancellations within that period are usually non-refundable.

Yes. Some packages include flights between islands combined with activities, but most visitors prefer to book activities separately on each island.

Many tours depart directly from Waikiki or nearby pickup points. Activities outside Oahu may require inter-island flights.

Yes. Many tours offer reduced rates for children under 12, while infants under 2 often join free if seated on a parent’s lap.